FAQ

Do I need to bring my own support staff?
No, you will be accompanied by our support team while on the activity

What is the staff ratio?
We will not take out no more than 10 clients with at least 2 support workers possibly more depending on clients needs

Are our staff DBS checked?
Yes all staff hold an enhanced DBS Check

Will I need spending money?
You will need spending money for anything you wish to buy

Do you provide transport to and from my home?
We can arrange for you to be picked up from your home depending on location there will be an additional charge for this.

Do you provide support with personal care?
Yes we can arrange support with personal care with prior notice

Can you administrate medication?
We are not able to administrate any form of medication we can offer support as in reminders etc but we are not physically able to administer medication if required you will need to bring your own medically trained staff with you at your own expense.

Do you have to have a membership to come out with Socialising  Buddies Ltd?
No we don’t provide membership as we know everyone has different interest different budgets and different commitments, you simply look through the diary and book on whichever outing you would like to go on

Do you accept direct payments?
Yes we are happy to accept clients who are self funded as well as those through direct payments, we will provide you with an invoice and receipt for your records, direct payments are rewarded on individual needs so we do advise you to check with your social worker first to check thy are happy for you to use them with us, feel free to pass our details over to your social worker if they have any questions.

Do you have insurance?
Yes we have full public liability cover, and employers liability insurance, certificates are available to view on request.

Are you able to take wheelchair users?
We aim to provide wheelchair accessible outings where possible. There may be places where this isn’t available we will state this in our diaries. Whilst we are able to support wheelchair users it may be necessary to do this on one to one support which will be charged at an hourly rate instead of group rate with entry costs to be paid by clients. This will usually be required on the bigger day trips as we may need to take an additional support worker to ensure there are enough staff available to support the groups needs as well as your own individual needs.

Do I have to have a social worker to come out?
No, you don’t need to bring your support worker. Do ask that you provide us with a contact of someone that will support you.